Effective Date: October 5, 2026
lagree ny (“lagree ny,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use the lagree ny website, mobile application, booking services, or otherwise interact with us, including by email, telephone, text message, or in person (collectively, the “Services”).
By using our Services, you acknowledge the practices described in this Privacy Policy.
INFORMATION WE COLLECT
Depending on how you interact with lagree ny, we may collect the following types of information:
Personal Information
We may collect information that you provide directly to us, including:
- Name
- Email address
- Telephone number
- Mailing or billing address
- Date of birth, where applicable
- Account and login information
- Emergency contact information, where applicable
- Class bookings, attendance, purchases, memberships, packages, and other transaction information
- Communications you send to lagree ny
- Information you voluntarily provide when contacting us, completing forms, participating in promotions or surveys, or otherwise using our Services
Payment Information
When you purchase classes, memberships, packages, merchandise, or other services, payment information may be collected and processed by our payment processing and technology service providers.
lagree ny does not sell your payment information. Payment information is used only as necessary to process transactions, administer purchases and memberships, prevent fraud, and provide our Services.
Health and Fitness Information
Because lagree ny provides fitness services, certain information you voluntarily provide through our Services may relate to your health, fitness, physical activity, injuries, physical limitations, pregnancy status, accessibility needs, or other information relevant to safely participating in our fitness services.
We may access, collect, or use this information only when necessary to provide or support the fitness services you request, respond to information or concerns you provide, improve your experience, or help instructors or staff provide appropriate modifications or assistance.
lagree ny does not sell health or fitness information or use health information for targeted advertising.
Certain mobile application functionality may be provided by third-party technology providers. Any access to health or fitness information through such functionality is limited to the permissions and features enabled by the user and the functionality offered through the applicable technology provider.
Technical and Usage Information
When you use our website or mobile application, certain information may be collected automatically, including:
- Device type
- Browser type
- Operating system
- IP address
- App and website usage information
- Device identifiers
- Log and diagnostic information
- Information regarding how you interact with our Services
We and our service providers may use cookies and similar technologies to operate our website, remember preferences, understand how our Services are used, and improve the user experience.
You may adjust your browser or device settings to limit certain cookies or tracking technologies. Some portions of the Services may not function properly if these technologies are disabled.
HOW WE USE YOUR INFORMATION
We may use personal information to:
- Create and administer your lagree ny account
- Schedule and manage class reservations
- Manage memberships, class packages, credits, cancellations, and attendance
- Process payments and transactions
- Provide customer service and respond to questions or requests
- Communicate with you about your account, purchases, reservations, schedule changes, and other service-related matters
- Send marketing emails or text messages where permitted and in accordance with your communication preferences
- Administer promotions, surveys, contests, and other studio programs
- Personalize and improve our Services
- Maintain the security and integrity of our website, app, accounts, and systems
- Detect or prevent fraud, misuse, or security incidents
- Maintain appropriate business and transaction records
- Comply with applicable legal, regulatory, accounting, and tax obligations
- Protect the rights, safety, and property of lagree ny, our clients, employees, instructors, and others
HOW WE SHARE INFORMATION
lagree ny does not sell or rent your personal information.
We may share information with trusted third parties that perform services on our behalf or help us operate our business, including providers of:
- Mobile application and fitness studio management technology
- Class scheduling and account management
- Payment processing
- Website hosting
- Email and text-message communications
- Analytics and technology services
- Customer support
- Professional, accounting, legal, or administrative services
These providers may access information only as necessary to perform services for lagree ny and are expected to handle personal information in accordance with applicable privacy and security requirements.
We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our legal rights, safety, users, or property.
MOBILE APPLICATION AND THIRD-PARTY SERVICES
The lagree ny mobile application and certain portions of our Services may be developed, hosted, supported, or operated by third-party technology providers.
These providers may process personal information on our behalf in order to provide functions such as account creation, class reservations, membership management, purchases, notifications, and other app-related functionality.
Third-party services may also maintain their own privacy policies and terms governing information processed directly through their platforms.
DATA RETENTION
lagree ny retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our Services, maintaining your account and transaction history, fulfilling contractual obligations, complying with legal, tax, accounting, and regulatory requirements, resolving disputes, preventing fraud, and enforcing our agreements.
The specific retention period may vary depending on the type of information and the reason it was collected.
When personal information is no longer reasonably necessary for these purposes, we or our applicable service providers will take reasonable steps to delete, de-identify, or anonymize the information, subject to applicable legal requirements and legitimate business record-retention obligations.
Information contained in backup systems may remain for a limited period until those backups are securely overwritten or deleted in accordance with applicable retention practices.
DATA DELETION AND YOUR CHOICES
You may request deletion of personal information associated with your lagree ny account or use of our Services.
To submit a data deletion request, email info@lagreeny.com with the subject line “Data Deletion Request.”
Please include sufficient information for us to identify the account associated with your request. We may need to verify your identity before completing a deletion request in order to protect your information from unauthorized access or deletion.
Upon receiving and verifying a valid deletion request, lagree ny will delete or request deletion of applicable personal information from our active systems and, where appropriate, from service providers processing the information on our behalf, subject to information that we are required or permitted to retain for legal, tax, accounting, fraud-prevention, dispute-resolution, transaction-record, or other legitimate purposes.
Deletion of certain information may result in the closure of your account or may prevent us from continuing to provide certain Services.
If information cannot immediately be removed from backup systems, it will remain protected and will be deleted or overwritten according to the applicable backup retention schedule.
EMAIL AND TEXT COMMUNICATIONS
If you elect to receive promotional emails or text messages from lagree ny, we may use your email address or telephone number to send studio news, promotions, offers, and other information.
You may unsubscribe from promotional emails using the unsubscribe link contained in the email.
You may opt out of promotional text messages by following the opt-out instructions provided in the message.
Opting out of marketing communications does not prevent us from sending necessary transactional or service-related communications, such as reservation confirmations, account notices, or important changes affecting your services.
DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.
Information transmitted through our website, mobile application, and third-party service providers may be protected through encryption and other security measures where appropriate.
No method of electronic transmission or storage is completely secure, however, and we cannot guarantee absolute security.
CHILDREN’S PRIVACY
Our online Services are not directed to children under the age of 13, and we do not knowingly collect personal information online from children under 13 without appropriate authorization.
If we learn that personal information from a child under 13 has been collected in a manner inconsistent with applicable law, we will take reasonable steps to delete it.
YOUR PRIVACY RIGHTS
Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.
To make a privacy-related request, contact us at info@lagreeny.com.
We may request information necessary to verify your identity before processing certain requests.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our Services, technology, business practices, or applicable legal and regulatory requirements.
When we make changes, we will update the effective date displayed at the top of this Privacy Policy. We encourage you to review this policy periodically to remain informed about how lagree ny handles personal information.
CONTACT US
If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you would like to submit a privacy or data deletion request, please contact:
lagree ny
Email: info@lagreeny.com
For data deletion requests, please use the subject line: “Data Deletion Request.”
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